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Green Returns

Reduce the cost and waste of unwanted returns

Refund your best customers without having to ship back an unwanted return — risk-free.

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Smarter returns for a greener planet

Using machine learning and your business rules, Green Returns™ allows you to offer smart return policies that guarantee the best business outcome for your customers, business, and the planet.

  • A more human experience

    Green Returns lets brands to be honest with their customers when an item can't be resold. By being transparent, flexible, and generous, trust between customer and brand is built.

  • Reduce waste and enable a circular economy

    By allowing customers to keep an unwanted return, whether it be the shipping cost is greater than the goods or the item can be resold, you can eliminate much of the waste it would create — from carbon emissions to landfill waste.

  • Cut costs in the reverse supply chain

    Fewer return shipments means less time and labor dedicated toward managing them. Save in return shipping, warehouse handling, and customer support contact while freeing up time for your team to focus on more productive tasks.

Ric Kostick, CEO and Founder Ric Kostick, CEO and Founder

"Why not just let customers hold onto it and they can pass it on? That model made so much more sense for us."

Ric Kostick, CEO and Founder

Ric Kostick, CEO and Founder

Powerful alone. Better together.

Additional products to help you grow, scale and give customers the experiences they expect.

  • International returns

    International returns

    Create the best experience for your global customers with simple and localized returns.

    Learn more
  • Credit

    Credit

    Allow your customers to get the right item before returning the wrong one.

    Learn more

See more